Where To Find Information
We understand that our parents are eager to understand as much as they can about the PMI CC programs. To assist, we aim to provide all information on our website. Please see below where you can find key parent information.
If you have additional questions, please email us and we will clarify any questions you might have!
A small number of schools have grade restrictions for participating in the PMI CC program, and are subject to change based on your school's preferences. Please refer to your school/venue specific page for details - accessible via "Find your school" in the above menu.
Unless stated otherwise on your school/venue specific page the following age restrictions apply:
Guitar - students in years 1 and 2 must enrol in private or pair lessons. Not recommended for students younger than year 1.
Keyboard - students in year 1 or below are recommended to enrol in private or pair lessons.
Vocal - not recommended for students younger than year 1.
Rock Band Rehearsal - students are to enrol by invitation only after acceptance to the band by your school's tutor. Places on the band are usually reserved for years 5 and 6.
Lesson formats (e.g. small-group or private lessons):
PMI CC offers Private, Pair, Small-Group (3-5), and Club/Rehearsal lesson formats to give our students a truly engaging music experience.
Lesson days are confirmed by email when we identify a suitable available space and add your child to the timetable (see section below "Notifying parents when new students are added to the timetable"). These can also be checked at all times via the PMI CC online parent portal.
We often only offer lessons on 1 day at each school based on teacher and school availability/preferences.
If lesson days change, we will notify parents of enrolled students by email and SMS (and will also call parents if your child's lessons are before/after school to coordinate a suitable new lesson day).
For lessons during the school day, we group together students from the same classroom or age group (where feasible) and avoid clashes with specific lessons that we are instructed by your school to avoid.
Details of exact lesson times during the school day are subject to regular change e.g. fire drills, school camps, excursions, exams, etc. (and some of these events are only decided by the school on the day i.e. are not known in advance).
The default is that lessons are during the school day; although, at a small number of schools we offer lessons before/after school (if requested by your school). If your child's school prefers lessons before/after school you will be separately contacted by PMI CC to select your preferred lesson time.
Program prescribed textbooks (and PMI CC Stars cards for keyboard and guitar students) will be provided to your child at their first lesson. We charge a textbook fee to cover the cost of the book. This will be included in your first invoice and any other time that you need a new textbook.
For existing students that want to reorder a textbook or purchase a new textbook (as they progress through the program), please specify your request by emailing email@example.com
We require all students to have access to an instrument for practice outside of lessons. Keyboard students are supplied with keyboards for use during PMI CC lessons. Guitar students must bring their own instruments to lessons / rehearsals every week. Drum kit and Club students are not required to bring any equipment other than drum sticks.
Instrument guidance is provided if you click on "Instrument Info" within the "Parent FAQs" menu above.
At certain schools, students are able to borrow/rent instruments from the school (coordinated by the school). Please speak with your school office to find out if this is available.
When EXISTING students start lessons
In term 1 each year, existing students will resume lessons in week 2 of the school term (unless advised otherwise by PMI CC). In terms 2-4, existing students will resume lessons in week 1.
When NEW students start lessons
In term 1 each year, new students typically will start lessons in week 3 of the school term (if we have received an enrolment by the end of week 1 and there is a suitable available space in the timetable). We will again add new students in week 5 of term 1 for enrolments received by the end of week 3 (again, only if there is a suitable available space).
New students typically will start lessons in week 2 of the school term (if we have received an enrolment by the end of week 1 and there is a suitable available space in the timetable). We will continue to add new students up until week 5 of each school term for enrolments received by the end of week 3 (if there is a suitable available space). If the enrolment is received after week 3, the student will be added to the waiting list to be included in the timetable of the following term (if there is a suitable available space).
Notifying parents when new students are added to the timetable
If we have received your child's enrolment and we identify a suitable available space, we will add your child to the timetable and notify you by email - confirming your child has been added to the timetable, their lesson day and when lessons commence.
Students are normally confirmed 3 school days in advance of lessons commencing (e.g. Wednesday in school holidays for lessons starting Monday in week 1). The 3 day timeline is indicative and is sometimes shorter depending on when we are provided certain information from your school or when a suitable space becomes available.
If your child's lessons are before/after school, you will be separately contacted by PMI CC to select your preferred lesson time.
Lessons and textbooks only need to be paid upon receipt of an invoice, which will be sent once your child has been successfully added to the timetable. The various payment methods will be detailed on your invoice including the easy option to save your card details within the Parent Portal for automatic direct debit. Please do not make payment to your PMI CC teacher or school.
Lesson room location
Lessons will occur on your school campus (with the exact lesson room determined by your school). Please confirm with your school Administration team if unsure.
For lessons during the school day, students will either be collected from their classroom by your PMI CC teacher or sent to the room where PMI CC music lessons are held (depending on school specific arrangements).
For lessons/rehearsals outside of school hours, parents/guardians (not your school) are responsible for the supervision of students beforehand and afterward.
As explained in our Terms and Conditions:
If you wish for your child to cease lessons, please ensure that a written cancellation notice is sent to PMI CC by email prior to the start of term to avoid incurring the term's full fees. Please do not send letters or messages regarding your child's music tuition to your child's school. All correspondence is to be sent to firstname.lastname@example.org
Missed lesson and make-up policy
As explained in our Terms and Conditions:
Duration / length of lessons
The PMI CC standard lesson duration is 30 minutes. This includes collection/drop off of students for programs during the school day.
The only current exception to this rule is with Rehearsals, like Rock Band, which are 45 minutes long.
Please refer to your school/venue specific page for details - accessible via "Find your school" in the above menu.
Structure of PMI CC lessons
PMI CC Stars
Correspondence with PMI CC
To help us provide a professional service and timely response, we request all correspondence is to be sent to email@example.com
For urgent matters, please call 0411 758 285
Public holidays and pupil free days
PMI CC lessons will not proceed on public holidays or pupil free days unless PMI CC explicitly notify you of alternate arrangements.
The Holiday Program will operate differently from regular lessons, moving away from the textbook structure and more focused on learning a fun song.